Real-Time Pricing and Discounts: How Not to Lose Customers

In the business world, where speed and accuracy of pricing are crucial, even minor delays can cost you customers. Imagine a customer seeing one price online and a different one at checkout—this is not only frustrating but may lead them to consider switching suppliers.

In retail and distribution, prompt updates are essential. Manually updating prices and discounts is not only time-consuming but also prone to errors. Advanced Pricing from Oracle JD Edwards E1 enables full automation of price and discount management in real time, eliminating discrepancies.

One of our clients, a major retailer, regularly faced issues with price mismatches across platforms, leading to customer loss. By implementing Advanced Pricing, they achieved synchronization across websites, stores, and inventory systems, resulting in a 30% increase in customer satisfaction.

Additionally, the system allows flexible pricing rules, applying different discounts for various customer segments, products, or regions. This greatly simplifies management and improves the customer experience.

Don’t lose customers due to outdated pricing information. Implement Advanced Pricing to keep your prices current and enhance customer satisfaction by offering accurate, real-time data.