{"id":5302,"date":"2016-07-12T19:58:21","date_gmt":"2016-07-12T13:58:21","guid":{"rendered":"https:\/\/rbc-grp.primedigitalsoft.com\/microsoft-dynamics-crm\/"},"modified":"2026-10-10T17:23:33","modified_gmt":"2026-10-10T11:23:33","slug":"microsoft-dynamics-crm","status":"publish","type":"page","link":"https:\/\/rbc-grp.solutions\/en\/microsoft-dynamics-crm\/","title":{"rendered":"\u041cicrosoft Dynamics CRM"},"content":{"rendered":"

[vc_row css=”.vc_custom_1468309069628{margin-bottom: 100px !important;}”][vc_column offset=”vc_col-lg-9 vc_col-md-9″][vc_row_inner css=”.vc_custom_1468343831843{margin-bottom: 50px !important;background-color: #efefef !important;}”][vc_column_inner width=”1\/2″ css=”.vc_custom_1468308843187{padding-top: 15px !important;}”][vc_column_text css_animation=”left-to-right”]\"\u041cicrosoft[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1468308888654{padding-top: 15px !important;}”][vc_custom_heading text=”Microsoft Dynamics CRM is a modern solution designed for companies that understand the value and necessity of high-quality customer relationship management. Using CRM to work with clients increases the efficiency of personnel both inside and outside the company.” font_container=”tag:p|font_size:20|text_align:left|line_height:26px” use_theme_fonts=”yes” css=”.vc_custom_1523119477828{margin-bottom: 18px !important;}” el_class=”no_stripe remove_padding”][\/vc_column_inner][\/vc_row_inner][vc_column_text]Microsoft Dynamics CRM <\/strong> is a modern solution designed for companies that understand the value and necessity of high-quality customer relationship management. Using CRM<\/strong> to work with clients increases the efficiency of personnel both inside and outside the company. With the help of powerful, modern technologies used in this solution and integrated into a single working environment, cooperation and the understanding of the need for communications and result-oriented teamwork between customer service, marketing, and sales departments are improved.<\/p>\n

When using Microsoft Dynamics CRM<\/strong>, the number of closed deals noticeably increases, and the sales cycle is significantly reduced within the first three months of operation. Working for results, using a single knowledge base by all company employees, convenient transfer of requests, transparent building of request queues when necessary, make customer service the most efficient and convenient.<\/p>\n

Microsoft Dynamics CRM<\/strong>, with the help of built-in reports, makes it possible to assess the level and quality of staff work, analyze the quality and customer satisfaction with service, forecast sales and analyze closed deals, timely notice and respond to problems, identify trends, and discover new opportunities for business development.<\/p>\n

To ensure that employees of traditionally competing departments interact clearly with each other, understand and value the role of each, and work for results, the “Service”, “Marketing”, and “Sales” modules in Microsoft Dynamics CRM <\/strong> are interconnected. Employees of these departments use a single database to work with clients, into which they enter all information about interaction with the client and, if necessary, use it in their further work.<\/p>\n

Microsoft Dynamics CRM<\/strong> has a friendly, intuitive interface that allows users to easily adapt to working in the system and quickly find the information they need to work.<\/p>\n

Microsoft Dynamics CRM<\/strong> easily adapts to rapidly changing business requirements and scales. The system is configured in such a way that it is easy to make changes to it, quickly set up or change business processes. A separate, convenient user interface can be configured for each employee.<\/p>\n

The Microsoft Dynamics CRM<\/strong> system allows company employees to work both online and offline, logging into it directly from Microsoft Outlook. Microsoft Dynamics CRM<\/strong> is also integrated with a widely used application – Microsoft Office, which allows company employees to use, for example, Microsoft Excel for data export, and Microsoft Word for preparing letters to clients.<\/p>\n

Microsoft Dynamics CRM<\/strong> is a simple solution, easy to operate, configure, and technically support, which easily integrates with web services and applications used in the company.<\/p>\n

Microsoft Dynamics CRM<\/strong> successfully works both in a cloud application and on the company’s infrastructure. This solution already has built-in tools for analyzing data and integrating information from social networks and media directly into the CRM system<\/strong>. Employees can work in the system using mobile phones, tablets, and any other devices.[\/vc_column_text][vc_separator color=”custom” accent_color=”#dddddd” css=”.vc_custom_1453271595991{margin-bottom: 21px !important;}”][vc_row_inner css=”.vc_custom_1453271763899{margin-bottom: 33px !important;}”][vc_column_inner width=”1\/4″ css=”.vc_custom_1453272656287{padding-right: 45px !important;}”][vc_custom_heading text=”advantages” font_container=”tag:h3|font_size:24px|text_align:right|color:%23222222|line_height:30px” use_theme_fonts=”yes”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_column_text]<\/p>\n

Key Advantages of Microsoft Dynamics CRM<\/h2>\n

Microsoft Dynamics CRM<\/strong> is a convenient, modern tool for solving any tasks related to customer relationship management.<\/p>\n

Microsoft Dynamics CRM<\/strong> is a system that changes and develops along with the business.<\/p>\n

The architecture of Microsoft Dynamics CRM<\/strong> is <\/strong>a modern standard in the field of information technology.<\/p>\n

Microsoft Dynamics CRM<\/strong> means:<\/p>\n

    \n
  • a single, easy-to-use customer database and a complete history of interactions with each of them;<\/li>\n
  • marketing management in the company;<\/li>\n
  • sales and customer service management;<\/li>\n
  • business process management;<\/li>\n
  • easy and fast information analysis, creation of a wide variety of reports;<\/li>\n<\/ul>\n

    [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n\n\n\n\n\n\n\n\n
    Main<\/strong> results of <\/strong><\/span>
    \n<\/strong>using <\/strong>Microsoft Dynamics CRM<\/strong><\/td>\n    		Advantages of<\/strong>
    \n<\/strong> <\/strong>Microsoft Dynamics CRM
    \n<\/strong> for <\/strong>company executives<\/strong><\/span><\/td>\n    		Advantages of <\/strong>
    \n<\/strong>Microsoft Dynamics CRM <\/strong>
    \n<\/strong>for IT managers<\/strong><\/span><\/td>\n<\/tr>\n
    Significant reduction in financial and time costs for attracting each new client, improving the quality of marketing campaigns through information analysis, and return on marketing investments.<\/td>\nA complete, comprehensive solution that includes any tasks related to interactions with clients. All information about the client is in the system and available to employees of the marketing, customer service, and sales departments.<\/td>\nSimple and convenient integration with Microsoft applications, including Microsoft Office and Microsoft Outlook. The ability to log in and work in the system using any modern devices.<\/td>\n<\/tr>\n
    Increasing the percentage of sales to the company’s current clients, increasing their loyalty and satisfaction, reducing the cost of service.<\/td>\nThe ability to analyze and control the quality of work with clients, and make correct management decisions thanks to analytics, including configured dashboards of key performance indicators.<\/td>\nSetting up system business processes does not require programming.<\/td>\n<\/tr>\n
    Reducing the cost of a sale, shortening the sales cycle, increasing the number of closed deals.<\/td>\nA simple and intuitive user interface allows employees to easily adapt to working in the system, minimizes staff training costs.<\/td>\nEasy integration of the system with any applications used in the company.<\/td>\n<\/tr>\n
    Increasing brand value and improving its perception by tracking customer sentiment through social networks.<\/p>\n

     <\/td>\n

    		Investments in technology are protected by the guarantees of the system developer \u2013 Microsoft.<\/td>\nStandard technologies of the system developer – Microsoft – are used for administration and technical support of the solution.<\/td>\n<\/tr>\n
    All decisions made are based on a variety of accessible analytics and reporting.<\/td>\nReturn on investment from system implementation is ensured by affordable total cost of ownership compared to other developers and fast implementation results.<\/td>\nSystem security, its high scalability, and fault tolerance are provided by the modern system architecture.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/4″ offset=”vc_hidden-sm vc_hidden-xs” css=”.vc_custom_1468309078680{margin-top: -35px !important;}”][stm_sidebar sidebar=”577″][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1459505959648{margin-bottom: -60px !important;}” el_class=”third_bg_color”][vc_column][vc_cta h2=”Want to know how Microsoft Dynamics CRM can be useful to your company?” h2_font_container=”font_size:20px|color:%23ffffff|line_height:24px” h2_use_theme_fonts=”yes” shape=”square” style=”flat” add_button=”right” btn_title=”send a request” btn_style=”flat” btn_color=”theme_style_2″ btn_align=”right” btn_i_align=”right” btn_i_icon_fontawesome=”fa fa-chevron-right” use_custom_fonts_h2=”true” btn_link=”url:%2Fcontacts%2F||” btn_add_icon=”true” el_class=”third_bg_color” css=”.vc_custom_1468343382286{margin-bottom: 0px !important;}” btn_button_block=”true”][\/vc_cta][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

    [vc_row css=”.vc_custom_1468309069628{margin-bottom: 100px !important;}”][vc_column offset=”vc_col-lg-9 vc_col-md-9″][vc_row_inner css=”.vc_custom_1468343831843{margin-bottom: 50px !important;background-color: #efefef !important;}”][vc_column_inner width=”1\/2″ css=”.vc_custom_1468308843187{padding-top: 15px !important;}”][vc_column_text css_animation=”left-to-right”][\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1468308888654{padding-top: 15px !important;}”][vc_custom_heading text=”Microsoft Dynamics CRM is a modern solution designed for companies that understand the value and necessity of high-quality customer relationship management. Using CRM to work with clients increases the efficiency of personnel both inside and<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5302","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t